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Trust in AI, Employee-AI Collaboration, and Career Sustainability: The Contingency Role of Protean Career Orientation (105873)

Session Information: Economics and Management
Session Chair: Hung Duc Pham

Tuesday, 12 May 2026 14:35
Session: Session 3
Room: Room G410 (4F)
Presentation Type: Oral Presentation

All presentation times are UTC + 9 (Asia/Tokyo)

The rapid advancement of artificial intelligent (AI) has profoundly transformed contemporary workplace environments, giving rise to a a dual reality: while some employees experience anxiety related to job displacement, skill obsolescence and career instability, others effectively utilize AI to improve productivity and capture career opportunities. In this context, career sustainability – a critical concept reflecting employees’ capacity to maintain work ability and continuously develop their careers amid volatile and uncertain contexts – has attracted increasing attention from both scholars and practitioners. Grounded in the Person-Environment (P-E) Fit theory, this study investigates how career sustainability, particularly its four dimensions (i.e., resourcefulness, flexibility, renewability, and integrative balance), is influenced by their AI-related attitudes and behaviors, namely Trust-in-AI and employee-AI collaboration. Besides, the contingency role of protean career orientation is also explored. Using data collected from 302 employees working in AI-embedded organizations, Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to test the proposed hypotheses. The results reveal that trust-in-AI significantly fosters employees’ collaborative behaviors with AI. Such collaboration enables employees to leverage AI as a valuable resource, enhance flexibility, continuously renew skills and maintain work-life integration, thereby contributing to career sustainability. Moreover, protean career orientation is found to amplify the impact of trust-in-AI on employee-AI collaboration. These findings provide valuable implications by emphasizing the importance of seeing AI as an opportunity rather than a threat. Actively aligning employees’ competencies, values, and tasks with AI can encourage constructive engagement, facilitate favorable collaborative behaviors, and ultimately support sustainable career development in the long-run.

Authors:
Hung Duc Pham, Dong Nai University (DNU), Vietnam
Ngoc Tuong Huynh, University of Economics Ho Chi Minh City, Vietnam


About the Presenter(s)
Dr. Pham Hung Duc is currently Vice President of Dong Nai University (DNU. His interests encompas corporate strategy, human resource development, organizational change, and innovation and creativity management, with a growing focus on the implication

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Posted by James Alexander Gordon

Last updated: 2023-02-23 23:45:00