Presentation Schedule
A Literature Synthesis of Multi-Level Determinants Influencing Volunteer Retention (107421)
Session Chair: Ivan Qarlsen Ledesma
This presentation will be live-streamed via Zoom (Online Access)
Wednesday, 13 May 2026 14:20
Session: Session 3
Room: Live-Stream Room 4
Presentation Type: Live-Stream Presentation
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Volunteer retention is critical for the sustainability of global health systems, especially within community-based volunteerism. The purpose of this study was to synthesize existing literature to categorize multi-level determinants influencing retention—encompassing individual, organizational, and social factors. A systematic synthesis was conducted on 100 research articles published between 2006 and 2023, accessed from Google Scholar and the Thai Journals Online (ThaiJO) database. Data were collected using a research characteristic form, and analyzed through content analysis. Findings indicate that retention is governed by an interlocking triad of determinants. Individually, while intrinsic motivation is a universal foundation, the international scholarship identifies role value and skill enhancement as primary predictors, whereas the Thai context remains anchored in self-esteem and social recognition. Self-efficacy also emerges as a critical global driver for engagement. Organizationally, robust supervisory support and mentorship are paramount in mitigating burnout. A significant nuance exists regarding incentives: while many developing regions prioritize financial compensation, Thai evidence suggests that relational dynamics and work environment quality exert more influence than monetary rewards alone. This aligns with social-level findings, where community validation and collective support act as potent predictors of persistence. Notably, health organizations must recognize that relying solely on volunteerism without standardized welfare provisions and resource allocation risks long-term workforce instability and widening healthcare inequities. Successful retention necessitates an integrated approach harmonizing individual self-worth, institutional integrity, and social integration.
Authors:
Pravit Yampong, Prince of Songkla University, Thailand
Crumas Chawraingern, Prince of Songkla University, Thailand
Wanchai Dhammasaccakarn, Walailak University, Thailand
About the Presenter(s)
Mr.Pravit Yampomg is a Doctoral Candidate in Human and Social Development at Prince of Songkla University,Thailand.
See this presentation on the full schedule – Wednesday Schedule
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