Artificial Intelligence (AI) has recently attracted significant attention in the field of education. However, limited research has specifically examined the role of AI in developing interview questioning skills within the context of oral history. This study seeks to address this gap by investigating the impact of an AI-powered chatbot on students’ acquisition of interview techniques for conducting oral history interviews with elderly individuals, aiming to enhance understanding of unique cultural narratives.
A one-shot case study with a pre-experimental design was employed, involving 67 participants enrolled through a general course offering. Preliminary findings suggest that students found the AI interview platform beneficial for learning formal interview strategies—such as dot-connecting (structuring thematic narratives through sequenced questions) and funnel-shaped interviewing (progressing from general to more specific inquiries). However, participants perceived the AI tool as less relevant for informal interviews.
Moreover, the effectiveness of the AI chatbot in teaching neutral register use was questioned by some participants. Despite this, the study contributes to the growing body of literature by offering new insights into the potential of AI-generated chatbots as learning tools for register development and skill acquisition in interview training.
Further research is recommended to explore the broader applications and implications of AI in learning contexts focused on interview skill development.

Authors:
Ka-wai Leung, The Eductaion University of Hong Kong, Hong Kong
Tsz Wun Choy, The Eductaion University of Hong Kong, Hong Kong
Tin Lok Tang, The Education University of Hong Kong, Hong Kong

About the Presenter(s)
Dr. Leung Ka-wai serves as the Associate Head of the Department of Curriculum and Instruction, The Education University of Hong Kong.

See this presentation on the full schedule – Sunday Schedule

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