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Operational Police Members’ Empathy During Engagements with Survivors of Trauma: A Rural Community Perspective (94391)
Session: On Demand
Room: Virtual Poster Presentation
Presentation Type: Virtual Poster Presentation
This study explored law enforcement members’ empathetic engagements with primary survivors of trauma. Informants were 15 South African Police Service members from a rural district of the Limpopo (females =26.6%; constables =13.3%). Unstructured open ended and follow-up telephone interviews, field notes and diaries were used as data-collection methods. Data were analysed following the Interpretative Phenomenological Analysis guidelines. Emergent themes indicated the law enforcement members to engage in three types of empathy, namely affective, cognitive and cognitive-affective empathy when called upon to help survivors of trauma. Their affective empathy involved police members’ emotional connection with the survivors. The cognitive empathy entailed understanding of the survivors’ circumstances and trauma. The cognitive-affective empathy combined elements of cognitive (understanding) and affective (emotional connection) empathy. These findings are significant in informing the nature of police–survivor engagements with traumatic cases for survivor empowerment.
Authors:
Masefako Gumani, University of South Africa, South Africa
About the Presenter(s)
Professor Masefako Gumani is a University Associate Professor/Senior Lecturer at University of South Africa in South Africa
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Virtual Poster Presentation
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