Would You Consult Psychological Professionals About Your Own Problems? Part 9: Analysis of the Questions Posted in the “Concern About School” Category on a Community Q&A Website (81194)
Session: On Demand
Room: Virtual Poster Presentation
Presentation Type: Virtual Poster Presentation
In Japan, few people seek help from psychologists for their problems. One factor may be the proliferation of social resources that allow easy and anonymous consultations on the internet. We employed text mining to examine questions posted in multiple categories on a representative community Q&A site where consultations with psychologists are appropriate or possible. The results revealed that in almost all categories, numerous serious problems were submitted for which consultation with a psychologist should be recommended. In this study, we used text mining to examine the content of consultations posted in the same site’s “concern about school” category. We used 34,767 questions from the “concern about school” category of Yahoo! Chiebukuro data (3rd edition). Co-occurrence network analysis identified 10 co-occurrence networks: (1) concerns about disagreements with friends, (2) searches for solutions for refusal to attend school, (3) disclosure of difficulties at school and daily life, (4) concerns about disagreements with teachers and study methods, (5) hesitation and negative feelings about attending school and concerns regarding career choices, (6) concerns about club activities, (7) concerns about poverty, (8) concerns about homework, (9) concerns about lack of sleep, and (10) concerns about disagreements with family. This study clarifies that in this category, a variety of issues related to relationships inside and outside of the school and home environment were posted. Moreover, a certain number of problems were identified for which consultation by a psychologist should be recommended, although the proportion and severity of these problems were smaller than in the other categories.
Authors:
Kai Sawada, Konan University, Japan
Yoshikazu Fukui, Konan University, Japan
About the Presenter(s)
Graduate School of Humanities, Konan University
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